Betterwood " Career » Customer care
Customer support (f/m/d)
We are pioneers in the online trade of tropical wood products from sustainable forestry, import directly without intermediaries and supply wholesalers and retailers as well as end customers.
We are a small team that works at eye level, with trust and mutual respect. As a future-oriented company, we offer our employees a safe and friendly working environment with a wide range of development opportunities, regulated working hours, flat hierarchies and an exciting and meaningful range of tasks. Working from the home office and remotely is partly possible.
- After a successful induction phase, you will look after your customers and be responsible for the professional handling of customer concerns by telephone and e-mail.
- You will impress with your expert advice and support customers with order processing.
- Together with us you will develop sustainable and promising sales strategies.
You have already gained some experience in customer service.
You have excellent written and spoken German skills.
You have successfully completed commercial training.
You are a talented communicator, you enjoy telephone customer contact, you are conclusion-oriented and have negotiating skills.
Meaningful activity: We protect the rainforest by selling tropical wood products from sustainable forestry. You can find out how to do this on our website
Work-life balance: We have regulated working hours, do not expect you to work overtime, promote hybrid work, which means that you work both in the office and in the home office
Personal Development: Challenging and multi-faceted tasks from day one that unleash your potential and develop you personally
Feedback Culture: Regular feedback talks in which we not only give you feedback, but also ask for yours
A motivated, friendly team with a lot of heart and cohesion